Welcome to Skedi Support!

Stay updated with announcements, get answers from the community and share your feature suggestions with us.
You can also submit a request or send us an email at support@skedi.zendesk.com.


Skedi Support

Skedi Support October 15, 2011 Announcements

Skedi is designed for only one subscriber per family. The subscriber is the person who first signed up for a Skedi account at one of these locations. All other family members will click a link in an invitation that we automatically send when the subscriber has completed the registration process.

If you have multiple subscribers in your family, you'll be unable to see their events. You may also encounter errors using the product. If you think you have multiple subscribers in your family, please contact us as soon as possible and we'll help you fix the problem.

If you think someone else in your family has already registered (or subscribed), please check your email for a message with the subject line: "Please join Skedi - a new family calendar service." If you can't find it or you're unsure, please contact us.

For more details on the sign up process, please check out this video here: https://skedi.me:8443/BetaRegistration/signup-video.html

Skedi Support September 20, 2012 Announcements

The default Privacy Settings beginning in iOS 6 block access to your iOS calendars and events. Therefore, if prompted in Skedi, please allow access to your calendars. Otherwise, Skedi will be unable to work properly.


If you were not prompted or you're unsure, please follow these steps:

Note: Restarting the app is required. Ensure to click the link in step 4 and complete the steps.
  1. From the Home screen tap Settings > Privacy > Calendars
  2. Ensure that Skedi is switched to ON.
  3. Wait about 5 seconds to let iOS reset
  4. Then force Skedi to close and restart
This will allow Skedi to read and write events in the Apple Calendar app.

For more information about iOS privacy go to Apple Support at https://support.apple.com/en-us/HT203033.

Updated: 25 Jan 2016